Remote Freight and Logistics Analyst
Candidate Information
Name
MOHAMED RASHAD
Age
33
Education
BACHELORS DEGREE
Experience
11 YEARS IN SHIPPING AND LOGISTICS
Job Type
Full-time
Contact Details
Country
INDIA
State
KERALA
Address
OZHUR PARAMBIL HOUSE, SOUTH ANNARA, TIRUR, MALAPPURAM, KEARALA
Email
Phone
About candidate
About you
Goal-driven and results-oriented Sr. Customer Service Officer with over 11 years of experience in
managing shipments, tracking inventory, and coordinating with vendors, seeking a challenging role in a fast-paced logistics environment to further develop my skills and contribute to the success of the
organization.
managing shipments, tracking inventory, and coordinating with vendors, seeking a challenging role in a fast-paced logistics environment to further develop my skills and contribute to the success of the
organization.
What are you looking for in a new role?
Logistics Assistant Manager / Sr. Customer Service Officer
What you are interested in working with us?
I can do any task which the company is providing and ready to increase the revenue of the company.
What has been most challenging experience in a past role?
â—Maintaining customers focus on all times and answering to
customer’s inquiries using the standard guidelines. â—Taking
ownership of complaint and queries and proactively
following through to resolution. â— Maintaining records of all
transactions and interactions made with customers. â—
Ensuring that all customers’ queries are well-investigated
and resolved, and escalating queries if appropriate to
General Manager. â—To provide general and support
services on a local level when required, in line with the
functional requirements of the organization. â— Perform
various customer service activities, including upselling and
handling new & existing accounts
customer’s inquiries using the standard guidelines. â—Taking
ownership of complaint and queries and proactively
following through to resolution. â— Maintaining records of all
transactions and interactions made with customers. â—
Ensuring that all customers’ queries are well-investigated
and resolved, and escalating queries if appropriate to
General Manager. â—To provide general and support
services on a local level when required, in line with the
functional requirements of the organization. â— Perform
various customer service activities, including upselling and
handling new & existing accounts